Capetown iT Support Pricing
We’re Capetown’s leading computer repair service with expert technicians we provide technical support to home, small and medium businesses as well as big companies.
We provide a level of service unmatched by any competitor and all work is backed by our Promise and Guarantee.
Most problems can be solved in an hour or less, so here are some suggestions for what your expert technician can do with any extra time:
- 0Perform a system health check.
- 0Optimise startup and shutdown.
- 0Clean up Quick Launch and the taskbar.
- 0Speed up your browser.
- 0Check for and remove spyware, viruses, and malware.
- 0Make sure your operating system is up to date.
- 0Diagnose performance problems.
- 0Remove dust from inside the computer because it could be interfering with the hardware.
- 0Perform system maintenance to make it run more efficiently.
- 0Check your wireless network security.
- 0Set up a backup routine to protect your family photos, business documents, and other irreplaceable data.
- A. Most repairs can be solved in the first hour. However, if the technician expects that it will take longer, he or she will usually know within the first 15 minutes. The technician will give you options, and you can decide how you want to proceed.
- A. Sometimes, if there is serious damage to your computer, it is a better investment to buy a new one than to pay for a repair. If we find that’s the case, you can utilise the technician’s time to back up your data and then have the technician come back to transfer it to a new computer and help you set it up instead
- A. The same-day service charge lets us be on call seven days a week, including holidays, and allows us to keep extra technicians on standby for your emergencies. If you don’t need us today, we can usually come by the next business day at no extra charge to you.
- A. Since most repairs are completed in under an hour, we encourage our customers to make the most of any extra time. Please see the checklist above for ideas about the kind of services your technician can perform with any extra time.